Privacy Policy

This Privacy Policy sets out how personal data of users of the intellhelp website is collected, processed, stored and protected.

1. General Provisions

1.1. This Policy applies to the website https://en.intellhelp.com/.

1.2. By using the website or by submitting a request, message or other data through the feedback forms, the user confirms that they have read this Policy.

1.3. Personal data is processed in accordance with the legislation of the Republic of Kazakhstan, including the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”.

2. Data That May Be Processed

The website may collect and process the following data:

first name and last name;
phone number;
email address;
company name;
information provided by the user in a message or request;
technical data automatically transmitted when visiting the website, including IP address, browser data, information on actions on the website, and cookies.

3. Purposes of Data Processing

Personal data is processed for the following purposes:

processing users’ requests and enquiries;
providing consultations and information about services;
preparing commercial proposals, agreements, applications and other documents;
contacting the user via the contact details provided;
improving the website and analysing website traffic;
complying with the requirements of the legislation of the Republic of Kazakhstan.

4. Legal Grounds for Processing

Personal data is processed on the basis of the user’s consent, given by sending data through the website forms, by email, via messengers or other communication channels, as well as in other cases provided for by the legislation of the Republic of Kazakhstan.

5. Transfer of Personal Data to Third Parties

5.1. Personal data is not transferred to third parties, except where such transfer is necessary:

to carry out the user’s instructions;
to prepare, file and handle applications, documents and enquiries;
to interact with government authorities, examination organisations, payment and postal services;
where required by law or by authorised government authorities.

5.2. Data is transferred only to the extent necessary for the relevant purpose.

6. Storage and Protection of Data

6.1. Personal data is stored no longer than necessary for the purposes of its processing, unless a different period is established by the legislation of the Republic of Kazakhstan.

6.2. The website owner takes the necessary legal, organisational and technical measures to protect personal data against unlawful access, alteration, disclosure, destruction or other unlawful actions.

6.3. Once the purposes of processing have been achieved, personal data is destroyed, unless its further storage is required by law.

7. Cookies and Analytics

7.1. The website may use cookies and similar technologies to ensure the proper functioning of the website, analyse traffic and improve the user experience.

7.2. The user may restrict or disable cookies in their browser settings. In this case, certain website functions may not work properly.

7.3. Where web analytics services or advertising tools are used on the website, such services may process the user’s technical data in accordance with their own rules.

8. User Rights

The user has the right to:

receive information about their personal data;
request the amendment, supplementation, blocking or destruction of their personal data;
withdraw consent to the processing of personal data;
submit an enquiry regarding the processing of personal data;
exercise other rights provided for by the legislation of the Republic of Kazakhstan.

9. Contact

For questions regarding the processing and protection of personal data, the user may contact us at:

Website: https://en.intellhelp.com/
Email: mail@intellhelp.com

10. Amendments to the Policy

10.1. This Policy may be amended at any time.

10.2. A new version of the Policy takes effect from the moment it is published on the website, unless otherwise provided in the Policy itself.

11. Date of Publication

Date of publication: 18 May 2026.